Electronic Funds Transfer Act Disclosure

CountryBank USA
505 4th Street
P. O. Box 549
Cando, ND 58324-0549
701-968-4421 		  CountryBank USA
604 College Drive S.
P.O. Box 1168
Devils Lake, ND 58301-1168
701-665-5000


These Terms and Conditions apply to any electronic funds transfer ("Transfer") made by you or anyone authorized by you in connection with any of your CountryBank USA Checking accounts, Savings accounts, or Money Market accounts, whether initiated by an ATM Card or VISA® Check Card (in either case, the "Card"), our CountryLine 24-hour telebank (CountryLine), eCountry Online Banking (Online Banking), eCountry Online Bill Payment (Online Bill Payment) or a preauthorized Transfer (Transfers authorized on a recurring basis at regular intervals), or other means of electronic transfer access provided by the Bank.

Any Card, preauthorized Transfer, Online Banking, Online Bill Payment or CountryLine 24-hour telebank arrangement, or other means of access to you to initiate a Transfer may in this disclosure collectively be called "Access Device". These Terms and Conditions also serve as the disclosures required by the Electronic Funds Transfer Act and Federal Reserve Board Regulation E.

Agreement
By signing, accepting, or using an Access Device, or otherwise initiating a Transfer, you agree to be bound by these Terms and Conditions. The Bank reserves the right to cancel use of an Access Device at any time without notice.

Summary of Your Liability
Tell us AT ONCE if you believe your ATM Card, or VISA® Check Card, PIN or Online Banking Password has been lost or stolen. Telephoning is the best way of keeping your possible losses down. You could lose all the money in your account plus your available Ready Reserve credit. If you tell us within two business days, you can lose no more than $50 if someone used your ATM card or PIN or Online Banking Password without your permission.

If you do NOT tell us within two business days after you learn of the loss or theft of your ATM Card, VISA® Check Card, PIN or Online Banking Password, and we can prove we could have stopped someone from using your ATM Card, Visa® Check Card, PIN or Online Banking Password without your permission if you had told us, you could lose up to the following amounts: ATM Card or PIN or Online Banking Password up to $500.

Unless you have been grossly negligent or have engaged in fraud, you will not be liable for any unauthorized transactions using your lost or stolen VISA Check Card. This additional limit on liability does not apply to ATM transactions using your Personal Identification Number, which are not processed by VISA, or to commercial cards.

Also, if your statement shows Transfers that you did not make, tell us at once. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time. If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time periods.

Address and Telephone Number
If you believe your Card or Online Banking Password has been lost or stolen or that someone has transferred or may transfer money from your account without your permission call us at 1-877-258-1348 or write us at one of the addresses listed above to the attention of: Electronic Banking Services. If you believe your Password has been lost or stolen, please use the "Password and Personal Info" feature within the Online Banking section of our web site to change your Password immediately, in addition to contacting us.

Currency Conversion
When you use your Visa(R) debit card at a merchant that settles in currency other than US dollars, the charge will be converted into the US dollar amount. The currency conversion rate used to determine the transaction amount in US dollars is either a rate selected by Visa from the range of rates available in wholesale currency markets for the applicable central processing date, which rate may vary from the rate Visa itself receives, or the government-mandated rate in effect for the applicable central processing date. The conversion rate in effect on the processing date may differ from the rate in effect on the transaction date or posting date.

Visa USA charges us a .8% International Service Assessment on all international transactions, regardless of whether there is a currency conversion. If there is a currency conversion, the International Service Assessment is 1% of the transaction. In either case, we pass this international transaction fee on to you. An international transaction is a transaction where the country of the merchant is outside the USA.

Business Day Disclosure
Our business days are Monday, Tuesday, Wednesday, Thursday, and Friday. (Holidays are not included).

Types of Transfers and Limits on Transfers
We are able to handle the following types of Electronic Funds Transfers. Some may not apply to your accounts if the accounts have not been "linked". If you would like additional accounts linked (and the account is one which we are willing to link for the type of transaction contemplated), please let us know.
Transfers.
You may access your account(s) by ATM at Tesoro Food Shop and Vining Oil in Cando, ND and at the CountryBank USA outside drive-up facility in Devils Lake, ND and at other authorized facilities to:
  • withdraw cash from your checking and savings account;
  • transfer funds between your checking and savings accounts, subject to any restrictions on account linkage which we may impose;
  • pay for purchases at places that have agreed to honor the Visa® Check Card and to accept payments from your checking and savings accounts (" Point of Sale Transactions").
A preauthorized Transfer to:
  • transfer funds between your checking and savings accounts;
  • pay certain bills directly from your checking and savings accounts;
  • receive certain automatic deposits to your checking and savings accounts.
Electronic check conversion:

You may provide your check to a merchant or service provider who will scan the check for the encoded financial institution and account information. The merchant or service provider will then use this information to convert the transaction in an electronic funds transfer.

CountryLine transactions to:
  • obtain account information with respect to your checking, savings and certificates of deposit;
  • transfer funds between your checking and savings accounts; and
  • make payments on CountryBank USA loans and obtain information about loan accounts.
    You may access your account(s) for telephone transactions at the following number(s):
    • (701)968-4040 (24 hour banking service - Cando)
    • (701)665-5640 (24 hour banking service) - Devils Lake)
    • (800)728-0199 (24 hour banking service - out of town)
Online Banking to:
  • obtain account information with respect to your checking, savings and certificates of deposit;
  • transfer funds between your checking and savings accounts;
  • make payments on CountryBank USA loans and obtain information about loan accounts;
  • pay vendors, merchants and other third parties (if you use the Online Bill Payment Service).
Limitations on Frequency of Transfers
For security reasons, and to enforce Federal regulations, there are certain limits on the number of Transfers you can make using your Access Device. For example: Transfers from a CountrySmart Savings Account or a CountryMarket Account to another account or to third parties by preauthorized, automatic, telephone or Online Banking transfer are limited to six per statement cycle.

Transfers from your Money Market deposit account are limited as follows:
Transaction Type Maximum per Statement Cycle
Checks 3*
Point of Sale Transactions 3*
Preauthorized Transfers 6*
Telephone Transfers 6*
Online Banking Transfers 6*
In-Person withdrawals made with
teller withdrawal slips		 No Limit
ATM Transactions No Limit
* (These transactions are limited to a combined total of 6 per monthly statement cycle, only 3 of which can be by check and/or point of sale Transactions. If any transaction exceeds any of these limitations, the Bank reserves the right to convert your account to a CountryFree Checking Account, or if you are ineligible to hold such an account, to a non-interest bearing checking account.)

Limitations on dollar amounts of Transfers
Provided that there are sufficient available funds in your account (including the available credit in your Ready Reserve account), you may withdraw up to $200 per day from an ATM with your ATM card or your Visa® Check Card. There is a limit of $500 per day on merchant transactions conducted at point of sale terminals with your Visa® Check Card. There is no limit on the dollar amount of pre-authorized electronic fund transfers.

Transfers and payment of bills using the Online Banking and Bill Payment Services are limited to the available balance (including the available credit in your Ready Reserve account) in your account. All services may not be available at all automated teller machines and other authorized facilities, and withdrawal limitations at certain automated teller machines and certain other authorized facilities may differ. The services and withdrawal limitations apply to all automated teller machines owned by CountryBank USA.

Right to Receive Documentation of Transfers
Terminal Transfers
You can get a receipt at the time you make a transfer to or from your account using an automated teller machine or point-of-sale terminal. However, you may not get a receipt if the amount of the transfer is $15 or less. If there is a conflict between the receipt and our records, our records will control.

Preauthorized Credits.
If you have arranged to have direct deposits made to your account at least once every 60 days from the same person or company, you can call us at 1-877-258-1348 or contact your branch office listed above to find out whether or not the deposit has been made.

Periodic Statements.
You will get a monthly account statement for your checking account(s). You will get a quarterly account statement for your savings account(s), unless there are transfers in a particular month, in which case you will get a statement for that month.

Pre-authorized Payments.
Right to stop payment and procedure for doing so.
Stop payment orders will be in effect for a period of six months when you confirm any stop payment order in writing; oral stop payment orders are effective for only 14 days. If requested by the Bank, you will confirm any stop payment order in writing. After six months, any stop payment order will terminate and must be renewed in order to continue in effect. The Bank may pay any item that is presented following the lapse of any stop payment order.
Regular Pre-Authorized Payments: If you have told us in advance to make regular payments out of your account ("Regular Pre-Authorized Payments"), you can stop any of those payments. Here's how: Call us or write to us at your branch office listed above in time for us to receive your request three (3) business days or more before the Regular Pre-Authorized Payment is scheduled to be made. If you call, we will require you to put your request in writing and get it to us within 14 days after you call. When making an oral or written order for stop payment, you must give us the date the Regular Pre-Authorized Payment will be made, the amount of the payment and to whom the payment is to be made. We will charge our standard stop payment fee (refer to Fees for General Services) for each stop payment order you give.

Canceling or Changing Online Bill Payments or Online Banking Transfers: The way to cancel or change an Online Bill Payment or Online Banking Transfer is to use the Online Banking Service. Online Bill Payments must be changed or canceled using the Online Banking Service prior to 10:00 p.m. on the Business Day prior to the day that the Online Bill Payment is scheduled to be initiated. Online Banking Transfers must be changed or canceled using the Online Banking Service prior to 2:30 p.m. on the Business Day that the Online Banking Transfer is scheduled to be initiated.

If you ask us to cancel an Online Bill Payment after it is issued and we agree to do so, we will charge you our standard Online Banking stop payment fee (refer to our Fees for General Services).

To cancel an Online Bill Payment after it is issued, contact us at 1-877-258-1348 or contact your branch office listed above.

Notice of varying amounts
If your Regular Pre-Authorized Payments vary in amount, the person you are going to pay must tell you, 10 days before each payment, when it will be made and how much it will be. You may choose instead to get this notice only when the payment would differ by more than a certain amount from the previous payment, or when the amount would fall outside certain limits that you set.

Liability for Failure to Stop Payment of Preauthorized Transfer
If you order us to stop one of these Regular Pre-Authorized Payments three business days or more before the transfer is scheduled, and we do not do so in accordance with our agreement with you, we will be liable for your losses or damages.

Financial Institution's Liability
If we do not properly complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will not be liable, for instance:
  1. If through no fault of ours, your account has insufficient available funds to make the transfer.
  2. If the Transfer would go over any credit limit you may have for overdrafts.
  3. If the automated teller machine where you are making the Transfer does not have enough cash.
  4. If the system was not working properly and you knew about the breakdown when you started the Transfer.
  5. If circumstances beyond our control (such as fire or flood) prevent the transfer despite reasonable precautions we have taken.
  6. There may be other exceptions in our agreement(s) with you.
Important Information for Online Bill Payment Customers
If your Bill Payment Account does not have sufficient funds to make a Payment as of the date the Payment is deducted from your account, the Bill Payment Service will automatically block future Bill Payment Services until your account has sufficient funds to make the Payment. The Bank shall have no obligation or liability if it does not complete a Payment because there are insufficient funds in your account to process a Payment. In all cases, you are responsible for contacting the Online Banking Service at 1-877-258-1348 to either make alternate arrangements for the Payment or reschedule the Payment through the Bill Payment Service. The block will not be removed until you have resolved the insufficient Payment.

Disclosure of Account Information to Third Parties
In the ordinary course of business we will disclose the information to third parties about your account Or Transfers you make:
  1. where it is necessary for completing Transfers; or
  2. in order to verify the existence and condition of your account such as a credit bureau or merchant; or
  3. in order to comply with government agency or court orders; or
  4. if you give us written permission.
See our CountryBank USA Privacy Policy for more information.

Error Resolution Notice
In Case of Errors or Questions About Your Electronic Transfers. Telephone us at 1-877-258-1348 or write us at your branch office listed above as soon as you can, if you think your statement or receipt is wrong or if you need more information about a Transfer listed on the statement or receipt. We must hear from you no later than 60 days after we send you the FIRST Statement or notice of activity on which the problem or error appeared.
  1. Tell us your name and account number (if any).
  2. Describe the error or the Transfer you are unsure about and explain as clearly as you can why you believe it is an error or why you need more information.
  3. Tell us the dollar amount of the suspected error.
If you tell us orally, we may require that you send us your complaint in writing within 10 business days.

We will tell you the results of our investigation within 10 business days (5 business days for Visa® Check Card point-of-sale transactions, and 20 business days if the transfer involved a new account) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days if the transfer involved a point-of-sale or a foreign- initiated transfer or if the transaction involves a new account) to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days (5 business days for Visa® Check Card point-of-sale transactions and 20 days if the transfer relates to a new account) for the amount you think is in error, so that you will have use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and if we do not receive it within 10 business days, we may not credit your account. An account is considered a new account for 30 days after the first deposit is made, if you are a new customer.

We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.

NOTE: You should retain all of your receipts and record all transactions in your appropriate account register, e.g., your checkbook or savings register.

Fees and Charges
ATM Fees.
We do not charge you for ATM transactions conducted at ATM machines owned by CountryBank USA. We charge $1.00 for transactions at an ATM not owned by CountryBank USA. Transactions conducted at an ATM not owned by CountryBank USA may also be subject to surcharge fees imposed by the ATM owner.

VISA Check Card
There are no transaction fees for usage of the VISA check card other than those applied when the card is used to access an ATM machine. We charge $15.00 to replace a lost VISA check card.

Other Fees.
We charge $25.00 per overdraft or insufficient funds item, except that we charge $40.00 per item if the overdraft was incurred through the Online Bill Payment Service and we return the check.  If you request the Bill Payment Service as part of our Online Banking Service, there is no fee if you have a CountryFree Checking Account and pay at least 2 bills per month.  If you request the Bill Payment Service and don’t use it or if you pay less than 2 bills per statement cycle, we will charge a monthly fee of $4.95.

Special Terms and Conditions for Cards
The Card is your personal Access Device to the account(s) you select. You will use the Card in accordance with the operating information which you will receive with your Card and will be responsible for authorized use of the Card. The Card is intended for your personal use only. Your use or use by anyone with actual authority or for your benefit constitutes an authorized use. When you receive your Card, sign your name in ink on the signature panel. At the time of issuance, your Card will be issued a PIN number. If your Card is an ATM Card, you will have the option to select this number by visiting any office of CountryBank USA. If your card is a Visa® Check Card, you will also have the option to choose the PIN number or change it from the one that is issued. You may be charged a fee if you request that we reissue the Card.

The use of the PIN together with your Card and signature is intended to prevent your Card from being improperly used. In order to protect this security, do not write your PIN on your Card or keep your PIN close to your Card. You should not tell your PIN to anyone. The use of the Card to purchase goods and services at merchant locations or to withdraw cash will constitute a simultaneous withdrawal from and/or demand upon your account, even though the transaction may not actually be posted to your account until a later date. Transactions will be posted to your account in the order and with the same legal effect as checks drawn on the account. Anyone honoring the Card may be required to obtain approval or authorization for any transaction over a certain dollar amount. The authorization will create a hold on your account for the authorized amount. Any hold placed on your account may reduce the available funds in your account so that other checks or Transfers presented to us for payment may not be paid, other Transfers may not be authorized, or checks may not be approved. You agree that we may take this action and you agree to relieve us of any liability for placing a hold on the account as agreed.

In addition to the Transfers listed above and other uses addressed above, you may use your Card at our automated teller machines and other authorized facilities to verify the balance in your Checking, Savings, and Money Market accounts. You may use your Card only in the manner and for the purposes we authorize. We may recognize a transaction even if we have not authorized it, but that does not mean we will authorize the same type of transaction again. You do not have the right to stop payment on any transaction originated by use of the Card. However, if you use your card to purchase goods or services we may, in our discretion and at our option, assist you in obtaining recourse if you first contact the merchant and are unable to resolve a dispute satisfactorily. The Card remains our property and we have the right to refuse to issue the Card or to revoke the Card at any time with or without cause or notice. You must surrender a revoked Card to us upon demand or upon knowledge of its revocation and you must not use an expired or revoked Card. If a negative (overdraft) balance in your account results from the use of the Card or from any other Transfer, you will pay us on demand this negative balance, and you will pay us our then current charge for overdrafts.

These Terms and Conditions are subject to any deposit agreement and the Rules and Regulations pertaining thereto and are governed by the laws of the State of North Dakota except to the extent Federal law controls.

Any notice which we mail to you shall be effective when placed in the United States mail, postage prepaid and addressed to you at your last address as indicated on our records. You may use your CountryBank USA ATM Card and Visa® Check Card at any ATM displaying the CIRRUS®, PLUS® or Visa® logos.

Agreement Modification.
This agreement may be amended by us without prior notice to you when such a change is immediately necessary to maintain or restore the security of the CIRRUS® system, the Plus® System® network or any other authorized network or a customer's account; however, we will notify you in writing twenty-one (21) days prior to the effective date of any change in any term or condition of the Agreement or your account, if such change would result in greater cost or liability for you or decreased access to your account.

Joint Accounts.
All parties to a joint checking or savings account must sign an application for the issuance of a personal Card under this Agreement, and by signing, you each agree to be jointly and severally bound hereunder. All Cards shall be returned to us prior to the addition or deletion of a name from any bank account subject to this Agreement.

WARNING: Wrongfully obtaining funds by use of a Card or other Access Device constitutes a Federal criminal offense punishable by fine or imprisonment or both.

WARNING: As part of the security system for the protection of your Card and PIN, we may use hidden cameras and other security devices to determine who is using a Card at an automated teller machine.

Go to top